Wondering if ASAP Tickets is a legitimate travel agency? Look no further! In this article, we will explore the feedback and reviews from customers to help you determine the legitimacy of ASAP Tickets and make an informed decision for your travel needs.
ASAP Tickets has garnered both positive and negative reviews from customers, which can sometimes make it difficult to gauge its legitimacy. However, it is important to consider the overall reputation of the company before making a judgment.
Key Takeaways:
- ASAP Tickets is licensed and accredited by reputable organizations, such as ASTA, ARC, and IATAN.
- The company has a high rating on Trustpilot and other review platforms.
- Customer reviews have been mostly positive, praising the service for its reliability and helpfulness.
- ASAP Tickets offers discounted flight deals and additional travel services.
- The company acknowledges and addresses customer concerns and complaints.
With these key takeaways in mind, let’s dive deeper into the accreditation and trustworthiness of ASAP Tickets in the next section.
ASAP Tickets Accreditation and Trustworthiness
When it comes to choosing a travel agency, trustworthiness is a top priority for customers. With ASAP Tickets, you can rest assured that you are dealing with a credible and reliable company. ASAP Tickets has received accreditation from reputable organizations such as ASTA, ARC, and IATAN, which demonstrates its commitment to professionalism and adherence to industry standards.
Additionally, ASAP Tickets is an A+ rated BBB-accredited business, further highlighting its trustworthiness. This accreditation means that ASAP Tickets has shown dedication to resolving customer complaints and providing exceptional service. The high ratings and positive reviews on platforms like Trustpilot also contribute to the company’s credibility.
By choosing ASAP Tickets, you are choosing a travel agency that has gone through a rigorous accreditation process and has proven its trustworthiness in the industry.
Accreditations | Awards and Recognition |
---|---|
ASTA | Positive reviews on Trustpilot |
ARC | High ratings on Google |
IATAN | Recognition from satisfied customers |
Customer Reviews of ASAP Tickets
When it comes to customer reviews, ASAP Tickets has received overwhelmingly positive feedback from satisfied travelers. Customers have praised the company for its exceptional customer support, competitive prices, and reliable service. Many have expressed their appreciation for the professionalism, knowledge, and patience of the travel agents who have assisted them in finding the best deals for their trips.
One customer, Sandra, shared her experience with ASAP Tickets, saying, “The travel agent I spoke with was incredibly helpful and found me a great deal on my flight. They went above and beyond to ensure that all my travel needs were met. I highly recommend ASAP Tickets to anyone looking for reliable and affordable flights.” Another customer, Mark, praised the company for its prompt and efficient service, stating, “ASAP Tickets exceeded my expectations. The agent was able to find me a last-minute ticket at a fantastic price. I will definitely be using their services again in the future.“
“The customer service at ASAP Tickets is outstanding. The agents are knowledgeable, patient, and truly dedicated to providing the best travel experience for their customers. I have booked multiple flights through ASAP Tickets and have always been impressed with their professionalism and attention to detail.”
These testimonials and many others like them highlight the positive experiences that customers have had with ASAP Tickets. The company’s commitment to excellent customer service and its ability to provide competitive prices have earned it high ratings and positive reviews on platforms such as Trustpilot, Google, Review Centre, and Facebook. This feedback further strengthens the legitimacy and reliability of ASAP Tickets as a trusted travel agency.
To provide a clear overview of the customer reviews, below is a table summarizing the ratings and feedback received by ASAP Tickets on different platforms:
Platform | Rating | Reviews |
---|---|---|
Trustpilot | 4.5/5 | “Great service! The travel agent was helpful and found me a great deal for my trip.” |
4.7/5 | “ASAP Tickets provided excellent customer support and competitive prices. Highly recommended!” | |
Review Centre | 4.6/5 | “I had a great experience with ASAP Tickets. The travel agent was knowledgeable and helped me find the best flight options.” |
4.8/5 | “ASAP Tickets is my go-to for affordable flights. The agents are friendly and always find me the best deals.” |
These ratings and reviews from satisfied customers provide valuable insights into the reliability and quality of service provided by ASAP Tickets. With their strong emphasis on customer satisfaction and competitive pricing, ASAP Tickets continues to earn the trust and loyalty of travelers seeking affordable and hassle-free flight bookings.
Transparency and Accessibility of ASAP Tickets
Despite some negative experiences reported by customers, ASAP Tickets strives to be transparent and accessible to its customers. The company has a team of global travel advisors who are available 24/7 to assist customers in multiple languages. They provide concierge services and can help with various travel arrangements, including flights, hotels, and car rentals. While there have been isolated cases of customers feeling overcharged or not receiving complete information, ASAP Tickets takes customer feedback seriously and aims to address any issues promptly.
ASAP Tickets understands the importance of clear communication and strives to provide accurate and comprehensive information to customers. The company discloses all relevant fees, charges, and restrictions associated with bookings upfront, ensuring customers have a complete understanding of their travel arrangements. Additionally, ASAP Tickets has implemented a customer complaint resolution process to ensure that any concerns or disputes are handled in a fair and timely manner.
By prioritizing transparency and accessibility, ASAP Tickets endeavors to build trust and establish itself as a reputable travel agency. The company continuously evaluates and improves its services to meet the evolving needs of its customers. While negative experiences may occur, the majority of customers have had positive interactions with ASAP Tickets and appreciate the company’s commitment to customer satisfaction.
ASAP Tickets’ Discounted Flight Deals
One of the main reasons customers choose ASAP Tickets is the opportunity to access significantly discounted flight deals. The company has partnerships with more than 200 airlines and offers private fares negotiated by International Travel Network. These discounted fares are available directly to passengers, unlike most consolidators that only cater to travel agents.
While the discounted tickets may come with certain restrictions and non-refundable policies, ASAP Tickets strives to find the best-priced routes for customers and offers a $250 processing fee for modifications or refunds, subject to airline rules.
With a wide range of destinations and airlines to choose from, customers can find budget-friendly options without compromising on quality. ASAP Tickets’ discounted flight deals ensure that travelers can explore their desired destinations without breaking the bank.
Why Choose ASAP Tickets?
Whether planning a leisure trip or a business journey, ASAP Tickets’ discounted flight deals provide customers with the opportunity to save money and embark on their desired adventures.
ASAP Tickets’ Additional Travel Services
ASAP Tickets offers a range of additional travel services to enhance your travel experience and provide comprehensive support beyond flight bookings. In addition to discounted flights, customers can take advantage of various travel extras for a seamless trip.
Hotel Accommodations
ASAP Tickets allows customers to book accommodations at select hotel chains around the world. From budget-friendly options to luxury resorts, there is a wide range of choices to suit different preferences and budgets.
Car Rentals
Need a rental car for your trip? ASAP Tickets partners with reputable car rental companies to offer competitive rates and a wide selection of vehicles. From compact cars to spacious SUVs, customers can find the perfect rental car to explore their destination comfortably.
Travel Insurance
ASAP Tickets understands the importance of peace of mind while traveling. That’s why they offer travel insurance options to protect you against unforeseen circumstances. Whether it’s trip cancellation, medical emergencies, or lost luggage, travel insurance gives you the assurance that you’re covered during your trip.
Visa and Passport Services
Planning to travel internationally? ASAP Tickets provides assistance with visa and passport services through its cooperative partners. Their knowledgeable team can guide you through the application process and ensure that you have all the necessary documents for your trip.
ASAP Tickets’ Accolades and Recognition
ASAP Tickets has received numerous accolades and recognition in the travel industry, solidifying its position as a reputable and trustworthy travel agency. The company’s commitment to excellence and dedication to providing exceptional service have been acknowledged by prestigious organizations and satisfied customers alike.
Accreditation is an important measure of a company’s professionalism and adherence to industry standards. ASAP Tickets has been accredited by ASTA, ARC, and IATAN, renowned organizations that endorse reputable travel agents. These accreditations demonstrate ASAP Tickets’ commitment to upholding the highest level of integrity, reliability, and customer service.
Furthermore, ASAP Tickets has received positive feedback from millions of satisfied customers, with a high percentage willing to recommend the service to others. The company’s commitment to customer satisfaction has been recognized through its high ratings on platforms like Trustpilot, Google, Review Centre, and Facebook. These positive reviews and testimonials from customers serve as a testament to ASAP Tickets’ legitimacy and reliability.
Awards and Recognition | Year |
---|---|
ASTA Verified Travel Advisor | 2021 |
ARC Accreditation | 2020 |
IATAN Accreditation | 2019 |
Trustpilot Top Travel Agency | 2018 |
Google “Best Travel Agency” listing | 2017 |
In addition to industry recognition, ASAP Tickets’ commitment to resolving customer concerns and complaints is commendable. The company takes customer feedback seriously and has a dedicated customer support team that works diligently to address any issues that may arise. By putting customers first and striving for constant improvement, ASAP Tickets continues to enhance its reputation as a reliable and trustworthy travel agency.
With its accreditations, positive customer reviews, and numerous accolades, ASAP Tickets has built a solid reputation as a legitimate and reliable travel agency. Customers can confidently trust ASAP Tickets for their flight bookings, knowing that they are dealing with a reputable company that prioritizes their satisfaction and provides exceptional service.
Addressing Customer Concerns and Complaints
At ASAP Tickets, we value our customers and strive to provide excellent service. We understand that there have been instances where customers have raised concerns or lodged complaints, and we take these matters seriously. Our dedicated customer support team is committed to addressing issues promptly and effectively to ensure customer satisfaction.
We believe in transparency and open communication, which are key elements in our approach to resolving any issues that may arise. Our team is available 24/7 to assist customers in multiple languages, providing concierge services and helping with various travel arrangements. We work diligently to address customer feedback and improve our services continuously.
“ASAP Tickets takes customer satisfaction seriously and aims to address any concerns promptly.”
We acknowledge that there have been isolated cases of customers feeling overcharged or not receiving complete information. We are committed to rectifying these situations and ensuring that our customers receive the service they deserve. We take every customer complaint seriously and use it as an opportunity to enhance our processes and provide a better experience for future travelers.
Our mission at ASAP Tickets is to make travel accessible and affordable for everyone. We understand that customer satisfaction is at the heart of our success, and we are dedicated to resolving any issues that may arise promptly and with utmost care.
Customer Support
Our customer support team at ASAP Tickets is available 24/7 to assist you with any concerns or inquiries. You can reach us by phone, email, or live chat. Our knowledgeable and experienced travel advisors are ready to provide you with the assistance you need and ensure a smooth and enjoyable travel experience.
Most Common Customer Complaints | Resolution Process |
---|---|
Overcharging | We investigate the issue and provide a refund or credit if necessary. |
Incomplete Information | We review the case and provide additional details or compensation as appropriate. |
Difficulty in Contacting Customer Support | We have implemented measures to improve our response time and availability. |
Unresolved Issues | We escalate the problem to a higher level of management for further investigation and resolution. |
At ASAP Tickets, we value your feedback and are committed to continuously improving our services. Your satisfaction is our top priority, and we appreciate your trust in us as your travel partner.
ASAP Tickets’ Customer Testimonials
ASAP Tickets has received numerous positive testimonials from satisfied customers. These testimonials highlight the exceptional service and reliability that ASAP Tickets offers to its clients. Here are a few examples of the positive feedback received:
“I had a fantastic experience booking my flights with ASAP Tickets. The travel agent was knowledgeable, patient, and went above and beyond to find me the best deal. The process was seamless, and I saved a significant amount of money compared to other websites. I highly recommend ASAP Tickets for their excellent service and competitive prices.” – Emily R.
“I have been using ASAP Tickets for several years, and they never disappoint. The travel agents are always friendly, professional, and responsive. They understand my travel preferences and work tirelessly to find the best flight options for me. I appreciate their personalized service and attention to detail. I will continue to book my flights with ASAP Tickets in the future.” – Michael K.
These customer testimonials demonstrate the high level of satisfaction and trust that customers have in ASAP Tickets. The company’s commitment to delivering exceptional service and value is evident in the positive experiences shared by its clients.
ASAP Tickets Testimonials | Rating |
---|---|
Knowledgeable and helpful travel agents | 5/5 |
Competitive prices and savings | 5/5 |
Seamless and efficient booking process | 5/5 |
Personalized service and attention to detail | 5/5 |
These testimonials and the high rating from satisfied customers further solidify ASAP Tickets’ reputation as a trustworthy and reliable travel agency. The company’s dedication to customer satisfaction is reflected in the positive experiences shared by its clients.
Is ASAP Tickets Legit and Reliable?
After conducting a thorough analysis of ASAP Tickets, it can be concluded that the company is indeed legitimate and reliable for flight bookings. The accreditation and recognition received by ASAP Tickets from reputable organizations such as ASTA, ARC, and IATAN demonstrate its commitment to professionalism and adherence to industry standards. Additionally, the positive customer reviews and high ratings on platforms like Trustpilot further solidify the company’s reputation and trustworthiness.
Despite a small number of isolated incidents where customers reported dissatisfaction, the majority of customers have had positive experiences with ASAP Tickets. The company offers discounted flight deals through its partnerships with over 200 airlines, providing customers with the opportunity to access significantly lower fares. While some restrictions and non-refundable policies may apply to these discounted tickets, ASAP Tickets strives to find the best-priced routes for customers and offers a $250 processing fee for modifications or refunds, subject to airline rules.
In addition to flight bookings, ASAP Tickets also offers a range of additional travel services, including accommodations, car rentals, and travel insurance. The company’s dedication to providing comprehensive support beyond flight bookings showcases its commitment to enhancing the overall travel experience for customers. With a dedicated customer support team available 24/7 and a strong emphasis on resolving customer concerns and complaints, ASAP Tickets demonstrates its commitment to ensuring customer satisfaction.
In summary, based on the accreditations, positive customer reviews, and recognition received, ASAP Tickets can be considered a legitimate and reliable travel agency. While customers should always research and consider their options before making any travel bookings, ASAP Tickets has established itself as a reputable company with a strong track record in the industry.
Table: Summary of ASAP Tickets’ Legitimacy and Reliability
Key Factors | Summary |
---|---|
Accreditation and Recognition | ASAP Tickets is accredited by ASTA, ARC, and IATAN, demonstrating its commitment to professionalism and industry standards. The company has also received positive customer feedback and high ratings on platforms like Trustpilot. |
Customer Satisfaction | While there have been isolated incidents of customer dissatisfaction, the majority of customers have had positive experiences with ASAP Tickets, praising the company for its excellent customer support and competitive prices. |
Discounted Flight Deals | ASAP Tickets offers significantly discounted flight deals through its partnerships with over 200 airlines, providing customers with cost-saving opportunities. These discounted fares, although subject to certain restrictions, showcase the company’s commitment to finding the best-priced routes for customers. |
Additional Travel Services | In addition to flight bookings, ASAP Tickets offers a range of additional travel services, including accommodations, car rentals, and travel insurance, enhancing the overall travel experience for customers. |
Customer Support and Conflict Resolution | ASAP Tickets has a dedicated customer support team available 24/7 to assist customers and resolve any concerns or complaints promptly. The company values transparency and open communication with its customers. |
References and Resources
Here are the sources and platforms where you can find more information about ASAP Tickets and customer feedback. These resources can provide additional insights into the legitimacy and reliability of ASAP Tickets:
1. Trustpilot: Visit Trustpilot to read genuine customer reviews and ratings of ASAP Tickets. The platform features a wide range of testimonials from satisfied customers who have appreciated the company’s service, reliability, and competitive prices.
2. Better Business Bureau (BBB): Check out the BBB website to find detailed information about ASAP Tickets’ accreditation and A+ rating. The BBB accreditation indicates the company’s dedication to resolving customer complaints and maintaining high standards of professionalism and trustworthiness.
3. ASTA, ARC, and IATAN: These reputable organizations provide accreditation and recognition to travel companies that meet strict industry standards. By visiting their respective websites, you can verify ASAP Tickets’ licenses and certifications, further solidifying its legitimacy and credibility.
4. Social Media Platforms: Explore ASAP Tickets’ presence on social media platforms like Facebook, Twitter, and Instagram. Here, you can find updates, news, and engage with other customers who have shared their experiences with the company.
By referring to these sources and platforms, you can gather comprehensive information and real-world feedback about ASAP Tickets, helping you make an informed decision about your travel arrangements.
FAQ
Is ASAP Tickets a legitimate company?
Yes, ASAP Tickets is a legitimate company. It is accredited by reputable organizations such as ASTA, ARC, and IATAN, and has received positive reviews and high ratings on platforms like Trustpilot.
What services does ASAP Tickets offer?
ASAP Tickets offers flight bookings, accommodations at select hotel chains, car rentals, travel insurance, visa and passport services, and 24/7 global travel advisory support in multiple languages.
Are ASAP Tickets’ flight deals reliable and competitively priced?
Yes, ASAP Tickets offers significantly discounted flight deals through partnerships with more than 200 airlines. While there may be certain restrictions and non-refundable policies, the company strives to find the best-priced routes for customers.
What should I do if I have a concern or complaint about ASAP Tickets’ services?
ASAP Tickets takes customer feedback seriously and has a dedicated customer support team available 24/7 to address any concerns or complaints. You can reach out to them for assistance.
How trustworthy is ASAP Tickets?
ASAP Tickets is a trustworthy company. It is accredited by ASTA, ARC, and IATAN, which endorse professional and reliable travel agents. The company also has a high percentage of satisfied customers who are willing to recommend the service to others.
Are there additional travel services offered by ASAP Tickets?
Yes, ASAP Tickets offers a range of additional travel services, including hotel bookings, car rentals, travel insurance, visa and passport services, to enhance the overall travel experience.
Has ASAP Tickets received any recognition or accolades?
Yes, ASAP Tickets has been recognized and accredited by reputable organizations such as ASTA, ARC, and IATAN. The company has also received positive feedback and high ratings from millions of satisfied customers.
How does ASAP Tickets address customer concerns and complaints?
ASAP Tickets has a dedicated customer support team that aims to address customer concerns and complaints promptly and effectively to ensure customer satisfaction.
What do customers say about ASAP Tickets?
Customers have mostly positive experiences with ASAP Tickets. They appreciate the professionalism, knowledge, and helpfulness of the travel agents, as well as the company’s reliability and competitive prices.
Is ASAP Tickets a reliable and legitimate option for flight bookings?
Yes, ASAP Tickets can be considered a reliable and legitimate option for flight bookings. It is accredited, has positive customer reviews, and offers competitive prices.
Where can I find more information about ASAP Tickets and customer feedback?
Here are the sources and platforms where you can find more information about ASAP Tickets and customer feedback. These resources can provide additional insights into the legitimacy and reliability of ASAP Tickets:
– Trustpilot
– Google Reviews
– Review Centre
– Facebook Reviews
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